Excellent experience start to finish – always very responsive to any queries and the turnaround on the property I was buying was very quick, even in the busy time leading up to stamp duty deadline. Jenny was always very helpful and went above and beyond to close on a short timescale.
January saw the launch of our brand new and innovative online appointments booking service called CLICK that is predominantly aimed at busy and time poor professionals.
CLICK – www.click-dbf.co.uk – allows both new and existing clients to quickly and easily book appointments online with our team of solicitors and legal experts. You simply choose the area of law you want help or advice on, select a date, decide whether you want to meet in person or speak on the telephone and then choose an available time slot. Clients are also prompted to give a summary of what they want to discuss and then an automated confirmation note is then sent out with all the details.
The service covers our core private client disciplines including; Family & Relationships, Wills, Trusts, LPAs & Probate, Property, Employment, Personal Injury & Clinical Negligence, Care of the Elderly, Dispute Resolution and Professional Negligence.
We decided to launch CLICK in response to feedback from clients who stated they often find accessing legal advice takes too much time and involves unnecessary research and discussions.
Kate Oldfield, our managing partner, commented; “Every day we are told by our clients that their time is being ever stretched and that like every other part of their lives, they want to have hassle free access to first class legal advice. More often than not, clients don’t want protracted conversations before meeting with a lawyer so CLICK has been created to overcome that.”
Kate concluded; “We feel that CLICK is the next natural step in how our clients work with us and we’re also excited to further build on our online presence.”
For more information and to view CLICK, please log onto www.click-dbf.co.uk