The placeholder featured image.

Have you been ill whilst on a package holiday?  If so, British law may be able to help.

If you have booked a package holiday and you become ill whilst abroad then you may be able to rely upon the Package Travel Regulations.  It could be possible to pursue a claim in England even though your illness occurred whilst away from home.

Cruises are now more popular than ever.  Contagious diseases can occur to both members of crew and passengers and if not contained, can quickly spread throughout the whole ship.  There have been many documented cases of norovirus which in particular can quickly decimate an entire boat.

Many holidaymakers are also tempted by all-inclusive packages.  Often the hotel meals are provided in a buffet style.  Sadly, food not consumed immediately is often re-used and re-heated for the next day.  The food is then stored at temperatures that are unsafe and left in the open for many hours.  The result can be a breeding ground for bacteria.

Food poisoning is a serious problem.  It especially affects the vulnerable including the young and the elderly.  Symptoms do not appear immediately and can occur many days or even weeks later.

If you become ill on holiday then it is advisable to:-

(a)        Take photographs and videos of the food on display and of each other;

(b)        Specifically note the exact dates of the illness and the start and end points;

(c)        Keep details of any attendance at local medical practitioners or hospitals;

(d)        Report details of the illness to the hotelier or ship; and also a representative of the travel company;

(e)        Insist that a report is made;

(f)        Make a note if you drank, eat or swim in other premises during your hotel stay or cruise;

(g)        Note if other hotel guests become ill and obtain their name, address and contact details.

If you do wish to make a claim you do have the burden of proving that the illness was caused on holiday.  This is why the above steps are critical.  Also these cases are much easier to prove if you have purchased an all-inclusive holiday or if you have holidayed on a cruise ship where all meals have been consumed.

Testimonials

Read what our clients have to say...

View All

Excellent experience start to finish – always very responsive to any queries and the turnaround on the property I was buying was very quick, even in the busy time leading up to stamp duty deadline. Jenny was always very helpful and went above and beyond to close on a short timescale.

Ben Armitage

“Very approachable, practical solutions to problems, but most of all very responsive which I personally think is very important because if you need help, you need it quickly, or at least to know someone is looking at it for you”.

Joanne Rowe, Finance Director, Greater Manchester Chamber

“Always able to contact, very approachable, friendly and professional”

Nives Feely, JAM Recruitment

“I believe I have been able to establish a professional working relationship with everyone I have come into contact. Importantly, I sense the relationships which have been established give me the confidence that I can make contact with Davis Blank Furniss at any time and on any matter. I would also like to express my thanks to the very impressive “gatekeepers” who work in reception, not only for making me very welcome, but also for their professionalism”

Bill Pryke, CEO, Chartered Institution of Civil Engineering Surveyors

“Thank you for your efficient and friendly help throughout this process. We have had it easy but your approach has been part of that”.

Robert Amsbury (Conveyancing Client)

“I would like to take this opportunity to thank you personally for the ongoing support and assistance the firm has offered to our parents over the years. I hope also that we may be able to call on you if necessary in the future.”

Valerie Fisher (Probate Client)

“Jo always provides great service, understands our needs and delivers on her promises. Our needs are relatively simple but the complexity arises out of the volume of work and short time frames, Jo always delivers.”

Peter Fernandez, Corporate Director at Royal Bank of Scotland

“A big thank you to all who dealt with my wife’s claim… We would not hesitate to recommend Davis Blank Furniss to anyone that may be in a situation like we have been…”

Anon (Personal Injury client)

“Before putting my case in Kirsty (Morbey)’s capable hands I’ve met a couple of other solicitors. None of them listen to me as intently as Kirsty and showed me as much empathy and understanding as she did. Simultaneously she was able to look at my case from legal perspective, explain all the options and follow each of our meetings with written summary of the discussed matters (in timely manner). Her advice was invaluable and led me to successfully ending the case matter (hopeful for good). I’m forever grateful for he work and would definitely recommend her to anyone looking for reliable, knowledgeable and committed solicitor”.

Anon (Family client)
5 star service

Our Manchester office is rated 5 stars on Google